Have Questions?
Frequently Asked Questions
Subscription
How do I get help or answers to other questions?
Write support@timewebs.com and we’ll get back to you asap.
Is Timewebs really free?
The first 100 users are guaranteed free access to all features for minimum 1 year – as long as they help by providing regular feedback. Later, we will have a “freemium” subscription model where some features are free and some are paid.
Users
I don’t speak English - is there a version in my language?
We want everyone to be able to use Timeline Investigator. But for the moment we only support English language. Later, we hope to add many more.
How do I know if Timeline Investigator is for me?
Basically, Timewebs for everyone who has a need to visualize events on a timeline and explore links to people, locations, objects.
File format support and integrations
Is it possible to import events from mobile phones
The future roadmap will extend the file upload feature to support additional file types, including complex containers, e.g. PST-files, hard drive acquisitions and phone extraction formats. Also, we plan to integrate with e.g. Google Timeline, iCloud, Open Corporates, OSINT technologies, Funnel, etc.
About Timeline
Investigator
Who’s behind Timewebs?
Timewebs is being developed by Avian Digital Forensics, headquartered in Copenhagen, Denmark. Avian Digital Forensics is an international full-service provider of Digital Investigations technologies and professional services.
Security
Is the data encrypted in transit and at-rest?
Yes, the data is stored encrypted in a dedicated tenant in Google Compute Cloud in Nordic Region (Finland), data is encrypted in transit using TLS.
Who has access to my data?
In the current state, the admins on the platform are able to access the data through technical interfaces – strictly for technical data management and troubleshooting purposes. This access involves 5 persons from Avian in Denmark and France. All are security cleared to NATO Secret level by the Danish Government as suppliers. Technical measures are being developed to limit this access further in the future.
We need data to be stored on our own machines. Is there an on-premise version of Timewebs
Timewebs looks simple but is actually quite complex to setup and manage. Delivering through an online subscription helps us manage just one platform, and keep the pricing low. We might introduce Timewebs on-prem for large customers later.